Terms of Service
Last updated 16 June 2026
1. Who we are
Noetava (“Noetava”, “we”, “us”) is a service operated by MRD Assets Limited, a company registered in England and Wales. You can reach us at support@noetava.com.
2. The service
Noetava lets you upload your own content and train a private AI assistant on it, then chat with and embed that assistant. You are responsible for the content you upload and for having the right to use it.
3. Subscriptions & billing
Noetava is sold as a monthly subscription (Starter £49, Pro £99, Business £299 per month, in GBP). The Starter plan includes a 7-day free trial with no card required. To continue after the trial you add a payment method, and the subscription then renews monthly until cancelled; if you add no payment method, the subscription does not begin and you are not charged. Prices may change with notice, and changes never apply to a period you have already paid for.
4. Cancellation & refunds
You can cancel at any time from your billing portal inside the app. Cancellation takes effect at the end of the current billing period, and you keep access until then. Because the service is delivered continuously, monthly fees already charged are non-refundable except where required by law. The Starter trial requires no card, so if you do not continue you are never charged.
5. Acceptable use
Do not use Noetava to upload unlawful content, infringe others’ rights, or attempt to disrupt the service. We may suspend accounts that breach these terms.
6. Liability
The service is provided “as is”. To the extent permitted by law, our liability for any claim relating to the service is limited to the amount you paid us in the three months before the claim.
7. Contact
Questions about these terms? Email support@noetava.com.