Noetava: train your own private AI

1. Who we are

Noetava is a service operated by MRD Assets Limited, a company registered in England and Wales. For your account information (such as your email and billing details), MRD Assets Limited is the data controller. For the documents and content you upload to train your AI, you remain the data controller and MRD Assets Limited acts as your data processor under our Data Processing Agreement (available to business customers on request). For any privacy question, or for our registered company details, contact support@noetava.com.

2. What we collect

Account details (your email), the content you upload to train your AI, your usage of the service, and billing information. Payments are processed by Stripe, so we never store your full card details.

3. How we use it

To provide the service: to train and serve your private AI, operate your account, take payment, and support you. Your content is never sent to OpenAI or any other third-party AI model, and your AI is run only for you, never shared with other customers. We do not sell your data, and we do not use your uploaded content to train models for anyone else.

4. Processors we use

We rely on a small set of providers to run Noetava, including Supabase (authentication & database), Cloudflare (storage & delivery), and Stripe (payments). Each processes data only to provide their part of the service.

5. Retention & your rights

We keep your data while your account is active. You can delete your AIs, datasets, and chats at any time, and you can permanently delete your whole account and all its data yourself from your Account page (Delete account), or by emailing us. You can also download everything we hold from your Account page (Download my data). Under the UK GDPR and the Data Protection Act 2018 you have the right to access, correct, erase, restrict, port, and object to the processing of your personal data, and to complain to the Information Commissioner's Office (ico.org.uk).

6. Contact

Email support@noetava.com with any privacy request.